DKM QR
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Terms of Service

Last updated: April 21, 2026

These Terms of Service ("Terms") govern your access to and use of the DKM QR platform ("Service") operated by DKM Teknoloji. Please read these Terms carefully before using the Service.

1. Acceptance of Terms

You may not use the DKM QR Service without accepting these Terms. Creating an account or otherwise using the Service constitutes full acceptance of these Terms. If you do not agree with any part, please do not use the Service.

2. Description of Service

DKM QR is a digital QR menu platform for cafés and restaurants, offering multi-language and multi-branch support along with custom domains. Core features include: unlimited products and categories, 5-language content, analytics, customer feedback, slider CMS, and the QR code designer. The Service is continuously developed; new features may be added and existing features may be updated.

3. Account Management

  • The account owner must be the business itself or a duly authorized representative.
  • Maintaining password confidentiality is the owner's responsibility. DKM cannot be held liable for unauthorized access resulting from weak passwords.
  • A single account may manage multiple branches (depending on the subscription plan).
  • If you choose to share account access with staff, you remain fully responsible for all activity.
  • Registering an account in another party's name without authorization is strictly prohibited.

4. Subscription and Payment

  • Single Branch: 12,500 TL/year + VAT.
  • Multi-Branch (coming soon): Core module 25,000 TL + 12,500 TL per additional branch + VAT.
  • A 14-day free trial is offered for every new account (no credit card required).
  • Billing is annual. Payment is accepted via bank transfer or PayTR (secure credit card checkout).
  • Accounts with overdue payments are suspended after a 14-day grace period.
  • Price changes are announced at least 30 days in advance.
  • Refund: A full refund may be requested within 14 days of the purchase date. No refunds are issued thereafter.

5. Content Responsibility

  • The business itself enters all menu content (products, photos, prices, descriptions).
  • DKM is not responsible for the accuracy of the content.
  • Unlawful content, copyright infringement, misleading information, or material that insults human dignity is prohibited — accounts in violation may be suspended.
  • Pornographic, excessively violent, or similarly offensive imagery is strictly forbidden.

6. Intellectual Property

  • The DKM QR brand, logo, platform design, and source code are the exclusive property of DKM Teknoloji.
  • Tenant-generated content (product names, photos, menu information) remains the property of the tenant.
  • By publishing content on the platform, the tenant grants DKM QR the limited license required to host and display that content.

7. Prohibited Uses

  • Platform abuse, reverse engineering, and penetration attempts are prohibited.
  • Unauthorized automated access (scraping), bot attacks, and denial-of-service attempts are prohibited. Programmatic access is permitted only through the official API using a valid API key.
  • API keys are confidential. Sharing them with unauthorized third parties or abusing the API may result in suspension of access.
  • Accessing another person's account without authorization is prohibited.
  • Providing false information or impersonating another identity is prohibited.
  • Using the Service to organize illegal activity is prohibited.

8. Service Level (SLA)

  • Target uptime: 99% annually (best effort; not a legal guarantee).
  • Planned maintenance: handled with 24/7 monitoring; critical updates are announced in advance.
  • Technical support: WhatsApp and email, with a response window of 24 business hours.

9. Limitation of Liability

  • The Service is provided "as is" without any express or implied warranty.
  • DKM Teknoloji's total liability is capped at the amount paid by the tenant in the current annual subscription period.
  • DKM is not liable for the tenant's business losses, lost profits, or indirect damages.
  • Force majeure events (natural disasters, war, widespread internet outages) are excluded from SLA obligations.

10. Termination

  • By the tenant: You may cancel your subscription at any time (the subscription simply does not renew the following year; no mid-year refunds outside the Section 4 window).
  • By DKM: In the event of a Terms violation, DKM may suspend or delete the account.
  • After termination: Data is retained for a 90-day grace period, then deleted. Data export is available via /panel/export (Excel export coming soon).

11. Changes

These Terms may be updated. Material changes will be communicated at least 30 days in advance via email. If you do not accept the updated Terms, you may cancel your subscription.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. The courts of Istanbul have exclusive jurisdiction over any disputes.

13. Contact